Privacy Policy
Last updated 20 February 2026 • UNIQPIXL AI LABS
We collect what we need to run discovery calls, deliver the $499 assessment, and build the software you hire us for. We don't sell your data, and your operational data is never used to train a public AI model. This page explains what we collect, why, and how to ask us to delete it.
01. Who this policy covers
This policy covers UNIQPIXL AI LABS ("UNIQPIXL," "we," "our," or "us"), operating out of Coimbatore, Tamil Nadu, India. It applies to anyone who visits uniqpixl.com, submits an intake form, books a discovery call, purchases the AI & Systems Assessment, or becomes a client under a Statement of Work.
Depending on where you're based, we act as the Data Controller under the EU/UK GDPR or the Data Fiduciary under India's Digital Personal Data Protection Act, 2023 ("DPDP Act").
02. Data we collect
We collect four kinds of data, and only what each step actually needs:
- Contact details. Name, business email, phone number, company name, job title, and country, when you fill out a form or book a call.
- What you tell us about your business. Whatever you share about your current workflow, software stack, team size, and operational bottlenecks, whether through our intake form or on a call.
- Project materials. Workflow documentation, API keys, database schemas, and system access you give us during a paid assessment or a build, under the confidentiality terms in our Terms of Service.
- Site usage. Standard technical data (IP address, browser, device) and anonymised session behaviour, collected through analytics and performance monitoring tools. Neither identifies you personally in the reports we see.
03. Why we're allowed to use it
The EU/UK GDPR and India's DPDP Act set different tests for this, so we're listing them separately rather than treating them as interchangeable:
- Contractual necessity — to deliver what you've booked or paid for.
- Consent — when you submit our intake form or opt in to communications. You can withdraw it at any time.
- Legitimate interest — securing our systems, preventing fraud, and keeping records we're required to keep.
- Consent — the primary basis, given when you submit a form or book a call.
- Certain legitimate uses under Section 7 — a narrow, defined list that includes data you voluntarily provide for a specified purpose, and compliance with Indian law.
04. AI and your data
Your operational data, code, workflows, schemas, and API payloads are never used to train, retrain, or fine-tune a public AI model. Any AI system we build for you runs on infrastructure that keeps your data isolated to your own engagement.
05. Who we share data with
We don't sell your data. We share it only with the specific tools we actually use to run the business, each under their own confidentiality and data processing terms:
- A CRM provider, for storing intake and contact records.
- A scheduling and payment provider, for booking calls and processing payment for the $499 assessment at the time of booking.
- Our hosting provider, for running this site and its performance monitoring.
- An analytics provider, for anonymised session analytics on this site.
For project engagements, payment is arranged directly with you rather than through this site or our scheduling provider.
06. Where data is processed
As a business operating from India serving clients internationally, your data may be processed on servers outside your own country, including in the United States, the EU, and India, depending on where each provider above hosts its infrastructure. Where that involves data leaving the EU or UK, we rely on standard contractual clauses or an equivalent recognised safeguard.
07. Your rights
Depending on where you're based, you can:
- Access or receive a copy of your data
- Correct or delete it
- Restrict or object to how we use it
- Complain to your local data protection authority
- Access a summary of what we hold on you
- Correct or erase it
- File a grievance with us, and escalate to the Data Protection Board if unresolved
- Nominate someone to exercise these rights on your behalf
To use any of these, email the address in Section 11 below. We aim to acknowledge within 48 hours and resolve within the timeframe the applicable law requires.
08. Security and retention
We encrypt data in transit and at rest, restrict access by role, and use multi-factor authentication on the systems that hold your data.
Intake and lead data is kept for up to 24 months unless you ask us to delete it sooner. Data tied to a paid assessment or a build is kept for the length of that engagement plus whatever period Indian tax and accounting law requires afterward.
09. Children's privacy
UNIQPIXL is a B2B service. It isn't directed at anyone under 18, and we don't knowingly collect data from children. If you believe a minor has given us data, contact us and we'll remove it.
10. Changes to this policy
If this policy changes in a way that matters, we'll update the date at the top of this page. Material changes affecting active clients will be communicated directly, not just posted here.
11. Contact
For anything in this policy, including data requests or a grievance under the DPDP Act or GDPR, reach us here: